Privacy policy
We don’t sell your data, we don’t use advertising cookies and analytics only loads if you accept it. The details are below: what we keep, why, who we share it with and how to ask us to delete it.
Last updated:
Who is responsible for your data
CENTAURI, a marketing and software agency based in Pilar, Buenos Aires province, Argentina. The website is centauriagency.com.
For any privacy question, message us on WhatsApp (opens WhatsApp) or email us at hola@centauriagency.com.
What data we collect
Only what we need, depending on what you do on the site:
- If you write to us from the contact form: what you need, your name, your WhatsApp or email, when you need it and your message.
- If you fill in the intake questionnaire: your contact details, your brand’s details and your answers about your business, your customers and your goals.
- If you join the creator community: your contact details, your social accounts, your city and your age range. Also your creator profile, your niches, whether you accept gifted collaborations and, if you add them, your follower count and your rates.
- If you book a call: what you enter in Calendly to book it.
- If you message us on WhatsApp: your number, your profile name and the conversation.
- If you email us: your address and your message.
- If you hire us: your billing details.
- If you accept analytics: which pages you view, where you came from, your device type and how long each page takes to load.
We don’t ask for sensitive data.
What we use it for
To reply to you, prepare a proposal and follow up on your inquiry. If you join the creator community, to contact you when a campaign fits your profile. Analytics tells us which pages are useful and which ones need work.
If you hire us, we use your billing details to issue the invoice required by ARCA, Argentina’s tax agency.
We do it because you asked us to (by writing to us, booking a call or joining the creator community) or because you accepted it (analytics).
We don’t sell your data or hand it over to third parties for their own use, and we don’t add you to any list unless you ask.
Who we share it with
With the services we use to run the website and to handle your inquiries. Each one processes your data under its own privacy policy.
Netlify
Hosts the website and receives the contact form.
- Country
- United States
- When
- On every visit.
Google
The inbox where we receive the forms and, only if you accept it, analytics (Google Analytics).
- Country
- United States
- When
- When you write to us. Analytics, only if you accept it.
ImprovMX
Receives the emails you send to an @centauriagency.com address and forwards them to our inbox.
- Country
- United States
- When
- When you email us.
Web3Forms
Emails us the creator community form and the intake questionnaire.
- Country
- India, with servers in the United States
- When
- When you send one of those forms.
Calendly
Our booking calendar for calls.
- Country
- United States
- When
- Only when you open the calendar on the booking page. From then on, Calendly uses its own cookies.
WhatsApp
Your conversation with us.
- Country
- United States
- When
- When you message us.
Notion
Where we log each inquiry to follow up on it.
- Country
- United States
- When
- When you write to us or book a call.
All of them store data outside Argentina, in the country shown on each row.
The United States and India are not on Argentina’s list of countries with adequate protection, so we ask for your consent each time you send a form.
How long we keep it
Inquiries: for as long as the business relationship lasts and for any period the law requires. Analytics data: up to 14 months.
Each service on the list also keeps its own copy under its own policy.
Your rights
You can ask to see, correct, update or delete your data, and withdraw your consent at any time.
We respond within the time limits set by Argentine Law 25,326: 10 calendar days for access requests and 5 business days to correct or delete data.
Access is free of charge once every six months, unless you show a legitimate interest in asking sooner.
For any privacy question, message us on WhatsApp (opens WhatsApp) or email us at hola@centauriagency.com.
The Argentine Agency for Access to Public Information (AAIP), as the supervisory authority of Law 25,326, is empowered to handle complaints and claims filed by anyone whose rights are affected by a breach of the personal data protection rules in force.
Security
Your connection to this website is encrypted (HTTPS), and the site uses security headers that limit what each page can load. We only ask for what we need to reply to you.
Changes to this policy
If anything changes in how the site handles your data, we update this policy and the date above.